Customer Information
Contact:
Telephone 01539 721770:
WEEKDAYS - between the hours of 9.00 and 5.00
SATURDAYS – these are reserved for demonstrations on the Lake so there may not be someone available at all times to handle the call. You may, however, leave a message and we shall return your call.
SUNDAYS – Please leave a message and we will return your call.
Email info@fyneboatkits.com
Emails are read each afternoon and we endeavour to reply within 24 hours.
Click HERE to use the contact form.
Website Purchase security:
If you select to pay by credit card via the site you will proceed to a secure server that is run by HSBC. To ensure a high level of security, your credit card details are protected using an encryption algorithm. HSBC decodes the information. Fyne Boat Kits do not see your credit card details even in the encrypted form.
Click HERE for more details.
Privacy Policy:
Click HERE to see our Privacy Policy with regard to information about you.
Terms & Conditions:
Our Terms and Conditions are available when ordering or by clicking on the Returns button on each page.
Click HERE to see our Terms and Conditions including our Returns Policy.
Dispatch of Items
Stock items are normally dispatched within 2 working days.
Kits are dispatched within 28 working days but more often than not within 10 days. If you order well in advance by telephone we shall take a deposit with the order with the balance payable upon dispatch.
We will always notify you of the expected delivery date and, when a courier is involved, will give you the consignment number so that you can agree a time for the delivery.
|
